Help Centre

Please see below the answers to some of our most frequently asked questions.

If you cant find the answer to your question here, don't worry. Please reach out to us via the Contact Us page and we will be more than happy to help.

  • I want my dog to go on a group walk but he doesn't get on with every dog, can you help?

    Absolutly! We complete a minimum of one introductory session in a nuteral environement to vet k9 compatability

  • What payment options do you have?

    Currently we only take cash and BACS however we are looking to expand into alternative payments in the future

  • Can I cancel a booking?

    Yes! We appreciate plans can change at the last minute, however we require 5 days notice. We are unable to offer a full refund if you cancel with less than 5 days notice. 

  • Do you offer discount for more than one dog from the same household? ?

    Yes, the more the merrier! Please visit our pricing page for consessions

  • Can you help to train my dog on a solo walk?

    Unfortinatly we are not qualified dog trainers however if there is a specific skill you are working on with your dog (e.g. loose leash walking) we are more than happy to continue this work while your dog is under our care

  • What areas do you cover

    Currently we cover Macclesfield, Bollington, Kerridge, Rainow. If you area is not listed, please get in touch as we may still be able to help.

  • Why do I need a consultation before I can place a booking?

    We like to offer tailord approch as we understand that every dog is different. The consultation allows us to best understand you and your dogs requirements.

  • My dog can sometimes be reactive, can you help?

    Yes, we offer a specalist rate for solo walks. These can be taken in a rural secluded setting as agreed with you at a consultation

  • Where do the walks take place?

    We like to give your dog the most enriching environment so most of our walks take place in Bollington, Rainow, Tegs Nose, Macclesfield Forest, Goyt Valley and we even have days out to the beach (Subject to availability).

  • What methods do you use while out on a walk?

    Great question! We take a force-free approach and only use positive re-enforcement. We dont beleive in Prong, Electric-Shock or other forceful methods. On your consultation your dogs currency (treats or toys) will be discussed so your dog can get the best out of their walks.

  • My dog does not have great recall however I still like to let him off the lead. Can you help?

    Yes! We can use a 30" (9m) or a 50" (15m) long line to give them an "Off-Leash" experience without the dangers of being off leash. 

  • I cant find the answer to my question

    Not to worry, you can go to our contact us page for all our details where we will be more than happy to answer any questions that you may have

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